Resolved -
This incident has been resolved.
Jun 3, 10:14 CEST
Update -
SEPA and Easy SEPA deposits are being processed again, but may take up to one day to complete. This also applies to transactions via Bitonic Savings.
Please note: the bitcoin price for Savings transactions is determined at the time of processing.
Jun 2, 10:36 CEST
Monitoring -
We are currently investigating an issue where SEPA and Easy SEPA deposits are not being processed. As a result, transactions for Bitonic Savings (Bits) are also not being executed at this time. The corresponding bitcoin will still be purchased, and we are working to resolve this as soon as possible.
May 27, 16:15 CEST